June 2020 Coronavirus contingencies

We know that these are challenging times which are testing us all.

We want to reassure you that we will always put the wellbeing of our clients, our craftsmen and our community at the centre of everything we do.

We are now open again for business and are taking extra steps to protect you during this time and to this end we will continue to carry out consultations in our showroom but by appointment only.

You can contact us by phone on 01235 765 707 or email at to arrange this.

Thank you for your continued support, we wish you well.

Visiting our showroom

We are undertaking additional cleaning at the showroom to maintain high hygiene standards. We also have hand sanitiser available and we ask that all visitors use this on entry and exit from the showroom.

In order to guarantee that we are able to maintain a safe distance (in accordance with government guidelines) we are limiting the opening of the showroom to appointment only.

When you come for your appointment, please ensure that you bring a maximum of one other person with you, this must be someone from the same household. This will enable us to maintain safe social distancing during your visit. We regret that we cannot allow children into the showroom at the moment.

Design consultations

As well as appointments at our showroom, we are carrying out design consultations by phone or email.

If you can email us with architect plans, building drawings or your own sketch including dimensions, that would be helpful. It would also be useful if you could send us photos of the room, so we can visualise the space we’re designing for.

Thanks to technology, we can discuss your brief, share our ideas and present our designs to you. The only difference is that the whole process will be carried out remotely, from the safety and comfort of your own home.

Appointments at your home

Currently we are continuing visits to clients’ homes for installations and to measure up – but only where it is safe for us to do so.

We are aware of the importance of increased hygiene and cleanliness at this time and will take all possible measures to protect you. While at your property we will use social distancing to minimise any risk to you.

If you, or anyone in your household, has symptoms of the coronavirus, or has been in close proximity with someone with the virus, please call us so we can rearrange your appointment.